Almost two years to this exact date, we stopped by Cinnamon’s Deli for a review. We were less than impressed at what used to be one of the premier sandwich and soup shops in town. There were, at one point, four locations, but all that has dwindled to the one on West Street. Like many poor reviews, we try to go back months, sometimes years later to get a revisited review to see if anything has improved. Now was that time.
209 S West St. Wichita, KS 67213
Sunday – Thursday: 9:30am – 9pm
Friday – Saturday: 9:30am – 10pm
When I arrived, everybody was in good spirits. The staff there was incredibly polite which was a good start to the lunch outing.
Our order consisted of a half Cranky Turkey which was lettuce, cranberry sauce, smoked turkey and cream cheese along with a whole Heart Attack Stack which was sweet hot mustard, horseradish, bacon, corned beef, Swiss cheese on rye bread. It’s hard not to order soup at Cinnamon’s Deli, so we went with a bread bowl and potato & bacon soup.
Starting off with the positive, the soup was delicious. It was just the perfect warm comforting soup we needed for the cold winter day. It wasn’t too runny and had plenty of potato and bacon to go around. Dipping the bread into the soup did wonders for my soul.
Then after that, things started to go downhill. Visually the sandwiches looked alright aside from half of my Heart Attack Stack which looked like someone sat on, but we can overlook that. Underneath was what mattered most.
It’s as though somebody didn’t want to make me a full sandwich. Both sandwiches felt like lazy attempts to create a meal worth purchasing. They weren’t that busy, so it wasn’t a situation where they were slammed with orders. Not helping their cause was the fact that both meals fell flat for us. There wasn’t much to it in terms of flavor or substance. Sandwiches are a competitive game in the restaurant scene and Cinnamon’s Deli just failed to match or exceed the others in town.
I was so torn before writing this review as I love a good comeback story where the second visit following a poor one is always great. But unfortunately, this wasn’t it. Everybody, including myself, preaches practicing patience and giving second chances to restaurants for issues with service, food quality, etc. At what point, though, should restaurants be held accountable for the product they put out? At the end of the day, it’s also people’s hard-earned money they are spending for what should be a worthwhile meal.
Here’s their menu:
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