Did you know the south side Da Chicken Shak & More has reopened at 1112 W. 31st St. South? A lot has changed since I last stopped by this location. It’s probably been over a year. Since the passing of owner Tim Granger, the family decided to sell to a new owner, who recently took over. With new owners, there was a complete renovation of the store, so I decided to swing by for a particular reason.
1112 W. 31st St. South, Wichita, KS 67217
Monday – Saturday 11am – 3pm; 5pm – 8pm
Closed on Sunday
The biggest thing about blogs, Yelp, reviews, anybody’s opinion is you should not let that be the end all be all of your decision to visit a restaurant. I ask people to NEVER let my opinion be the basis of their choice to eat somewhere.
With that said, I saw this review floating on the internet and some comments came in with some people saying they would not visit this restaurant.
I dropped by the same evening the review was posted on Facebook and asked for the exact same order. While my order was being prepared, I did ask about the review and that I saw the interaction posted on the internet. Sometimes you just never get the full story. Apparently, the customer in the review was irate and made her feelings known. The staff tried to convey to her that inflation has forced them to make some changes in the price and portion sizes. What the review above left out was that the restaurant made her more fries and tossed them in for free to appease her frustrations.
There are two sides to every story, and that’s their side.
Here’s my order, and the food was just as good as when the Grangers owned it.
My frustration with nitpicking at someone’s decision to raise prices or make a small cut in portion size is people have no idea how slim the margins are for a restaurant. People are OK with buying a box of cereal or a bag of chips with less food inside from a big corporation. If some national food chain changes the size of something, oh well, they live and let be.
But if a small restaurant who sells food like chicken which has increased significantly in price does something, let’s raise hell. I don’t think most people truly understand the cost it takes to run a restaurant. After educating myself on it, prices and portion sizes are one area I really try to stray away from in reviews. Some restaurants are selling chicken and make literally less than a dollar in profit, but are too scared to raise their prices.
Food and service, that’s typically where I try to stay, even though I sometimes know there are exceptions.
And if you still decide to leave a bad review, at least tell the full story and let people know if the restaurant did something to help.
Anyway, the catfish alone was worth the price of the food. Here’s a secret, I HATE hush puppies but ordered them just so I could get a comparison picture. Being petty is something I can’t help. Now, I need to find a neighbor who I can gift them to.
Here’s the menu:
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