Back in July, a Florida-based chain opened up in the former Pei Wei location at New Market Square. BurgerFi, who is known for their hormone and antibiotic-free black Angus beef burgers, has been a popular request for a review at Wichita By E.B. We recently made two different stops, one via carryout and one dine-in, to get a taste of what BurgerFi has to offer.
2441 N Maize Road $1401
Wichita, KS 67205
Sunday – Thursday: 11am – 10pm
Friday – Saturday: 11am – 11pm
The interior at BurgerFi is very nice and clean. The inside was well-kept. The restaurant really fits the whole vibe of New Market.
Ordering is simple at BurgerFi. There is a kiosk set up at the entrance where you can make your order. Ordering online is also a breeze whether it is through their phone apps or online.
For both visits, we ordered a variety of different burgers, fries, onion rings, and shakes. The timing to dine-in wasn’t long at all while carry out was spot on with the estimated pickup time.
Here’s my brothers dine-in pictures:
Here’s some pictures of our carry out order:
Each burger you order has the BurgerFi logo stamp charred on to the buns creating a memorable visual for diners to remind them of where they are eating.
We had such burgers like the CEO (Double Wagyu + Brisket Blend Burger, Homemade Candied Bacon-Tomato Jam, Truffle Aioli, Aged Swiss Cheese), the Bacon Cheeseburger, and the Breakfast All Day Burger (Natural Angus Burger, American Cheese, Bacon, Maple Syrup, Fried Egg, Hash Brown, Grilled Onions, Ketchup). There wasn’t a single complaint about the burgers. Everybody felt the burgers were good to extremely delicious. The patties were thick and juicy with the perfect complimentary toppings to fit the burger.
One of my colleagues went with the cry + fry (onion rings and fries) and found them to be delicious. They even held up well on the carry out drive from New Market back to the East side.
Now let’s move on to the biggest talking point on BurgerFi: the price. A majority of the burgers on the menu are $8-9. At first glance that may sound like a lot but it’s not that much more than places like Dempsey’s Burger Pub out east or even a Five Guys across the street. The average price of a burger at Dempsey’s is $9.79 (and we are just focusing on cost here, not taste). A bacon cheeseburger at BurgerFi is $$8.97. At Five Guys, that burger cost $8.09. Regardless if some competition charges equal to higher prices, some people may not want to spend that much on just a burger.
Where BurgerFi hits your wallet even further is everything else. Regular size fries costs $3.77, Onion Rings cost $4.87 for the smallest size and the Cry + Fry combo costs $5.97. Drinks cost $2.77 and shakes are $4.47. I don’t even drink anything besides water but charging $2.77 for Coke is a little ridiculous. For a fast casual concept, I can see where many people would shy away from those prices especially if you’re trying to feed a family of four.
Between four of us at work, four burgers, fries, cry + fry, and 2 vanilla shakes cost us $57. That’s a lot for lunch. If you ordered a drink, fries and a burger, you’ll spend around $14-15. My brother said while he liked the burger, he wouldn’t be going to BurgerFi often at that price range. I felt the exact same way. I love a good burger and BurgerFi certainly offers a delicious one but the Wichita market is so saturated with fantastic burgers at lower prices that it’s unlikely I’ll be back.
The concept of using cattle that are free-range, humanely-treated, and raised on vegetarian diets is great. Beef that is never exposed to steroids, antibiotics, growth hormones, chemicals or additives is fantastic but it does come at a cost to the customer. Whether you are willing to pay that is up to you.
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3 thoughts on “BurgerFi’s fast casual concept offers delicious food but at a cost”
So you would rather be filled with chemicals and hormones than pay a dollar or so more for quality? You say it’s expensive but keep in mind you’re ordering everything to TRY for a review. You got the review and the taste, yet say you won’t be going back frequently. Wherever you go, if you’re going to be ordering that much, you will be paying those prices. Due to BurgerFi being a chain you shouldn’t take it out on a certain location on pricing because they are not in control. They can, however, offer you service, which you enjoyed, the atmosphere which you also liked and quality food which, again, you loved.
At McDonalds if you order the “higher quality” foods back when they had angus burgers, large fries and a mcFlurry you would pay close to the same and it not be near as good, or good for you, as BurgerFi. Again, you’re paying for quality and not something that is pre-made and zapped in the microwave. You shouldn’t say you won’t be coming back due to prices on a chain restaurant rather you should compliment burgerfi for your service, the quality, and timeliness. You didn’t touch on the fact that they have lettuce wraps, paleo, vegetarian, etc., burgers that are customizable for the guests, the additional toppings you can add -for free- or a pop machine where you can have any combination of drinks. You also failed to mention they offer beer and have TV’s where you could watch a sports game. I have been to BurgerFi only a hand full of times and feel like your review doesn’t do justice to what this establishment offers and my mere comment has explained and offered more information than your review.
Looks like enough people “Won’t be back frequently” to the point that literally no one will be back to the Wichita location. Talking about literally….EB literally praised the concept of Burger Fi’s high standards of sourcing quality humane beef yet got scolded as if he didn’t. He also broke down the average check of a meal then stated the cost is a reflection of the product, but that was lost in the rage. This review seemed spot on from the humble opinion of a new reader. (I know this thread is beyond dead however that comment made me feel the urge for a reply) Thanks for the honest and insightful reviews!